Shipping policy
Shipping Policy
Last updated: July 2026
Thank you for shopping with The Joyful Gift Basket! We're committed to getting your order to you as quickly and sustainably as possible.
Order Processing
All orders are processed within 1–2 business days (Monday–Friday, excluding UK public holidays). You'll receive a confirmation email once your order has been dispatched.
UK Shipping
We're delighted to offer free standard shipping on all UK orders 🎉
| Service | Estimated Delivery |
|---|---|
| Standard Shipping (Free) | 7-14 business days |
EU Shipping
We ship to all EU countries. Delivery times and rates are calculated at checkout.
| Estimated Delivery | Notes |
|---|---|
| 5–10 business days | Varies by destination |
Please note: Orders shipped to the EU may be subject to import duties, taxes, and customs fees upon arrival. These charges are the responsibility of the recipient and are not included in our prices or shipping costs. We recommend checking your local customs regulations before ordering.
US & International Shipping
We ship worldwide! Delivery times and rates are calculated at checkout.
| Estimated Delivery | Notes |
|---|---|
| 7–14 business days | Varies by destination |
International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.
Eco-Friendly Packaging
We use sustainable, recyclable, and minimal packaging wherever possible — because we care about the planet as much as we care about your gift.
Tracking Your Order
Once your order has been dispatched, you'll receive a tracking number by email (where available). Please allow up to 24 hours for tracking information to update.
Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe, please contact us at [your email address] and we'll do our best to help. Please note that international delays can sometimes occur due to customs processing.
Questions?
Get in touch at joyfullygivennature@gmail.com or visit our Contact page.